# Restart Inc.

> Restart Inc. is a technology and engineering firm that helps builders and operators turn complex workflows and product ideas into reliable, scalable systems, with senior technical ownership from architecture through production. Registered in Nigeria as Restart Integrated Systems Ltd.

Engagements are scoped and time-boxed (audits, sprints, and builds), not open-ended retainers. The person who scopes a system is the person who builds it.

## Services
- [Build a platform your team can operate.](https://restart.ng/solutions/saas-platforms): Multi-tenant B2B platforms designed around clear boundaries, resilient jobs, secure access, observable workflows, and the operational detail that makes production sustainable.
- [Make commerce operations work harder.](https://restart.ng/solutions/commerce): Custom commerce platforms built on Medusa — admin workflows, billing, protected data, resilient webhooks, and the realities of high-volume commerce.
- [Put AI where it can earn trust.](https://restart.ng/solutions/ai-engineering): We turn models, retrieval, tools, and agents into useful product capabilities — with evaluation, observability, and cost controls built in from the start.
- [Bring experience to the decisions that matter.](https://restart.ng/solutions/architecture-leadership): Architecture reviews, fractional technical leadership, hiring support, and hands-on mentorship for teams that need a clearer path from complexity to execution.

## Case studies
- [A global logistics firm cut SaaS spend by 70%](https://restart.ng/case-studies?study=logistics-private-cloud): Restart migrated 7TB+ of sensitive operations data from legacy SaaS to dedicated bare-metal private cloud with a zero-downtime cutover, intact permissions, and AI workflows from day one. (SaaS spend: −70%; Operations data: 7TB+; Cutover: Zero downtime)
- [B2B SaaS platform cuts automated query latency to <150ms](https://restart.ng/case-studies?study=b2b-saas-ai-latency): Restart re-architected brittle OpenAI prompt chains into an asynchronous Anthropic MCP pipeline with hybrid pgvector search, automated deterministic eval suites, and strict token cost guardrails. (P99 Latency: <150ms; Token Costs: −48%; Eval Pass Rate: 99.4%)
- [High-volume merchant automates custom B2B tiers with zero order drops](https://restart.ng/case-studies?study=shopify-plus-b2b): Restart engineered a custom Medusa commerce platform with an admin dashboard, Next.js storefront, and resilient idempotent webhook consumers, absorbing 4,200 requests/min during flash events with automated dunning recovery. (Peak Ingestion: 4.2k req/min; Dunning Recovery: +38%; Webhook SLA: 99.99%)
- [FinTech operator scales multi-tenant core to 50k daily active organizations](https://restart.ng/case-studies?study=laravel-multi-tenant-saas): Restart modernized a monolithic Laravel codebase into an Octane-powered, tenant-isolated architecture with asynchronous ledger reconciliation and automated database sharding. (Daily Active Orgs: 50k+; Reconciliation: <30s; Availability: 99.99%)
- [Industrial fleet operator achieves 99.995% uptime on 20,000 connected assets](https://restart.ng/case-studies?study=iot-telemetry-pipeline): Restart built an edge telemetry ingestion gateway absorbing 15,000 GPS/CAN bus telemetry events per second with automated anomaly detection and instant offline sync. (Events Ingested: 15k/sec; Hardware Assets: 20,000; Uptime Record: 99.995%)
- [On-demand services marketplace automates 74% of support and dispatch calls](https://restart.ng/case-studies?study=autonomous-support-dispatch): Restart deployed voice and text AI agents that verify service requests, handle scheduling conflicts, and dispatch nearest certified specialists automatically. (Calls Automated: 74%; Booking Time: <2 mins; Resolution CSAT: 4.8 / 5)

## Insights
- [All insights](https://restart.ng/insights)

## Company
- [Production Readiness Scorecard](https://restart.ng/scorecard): Score your system in five minutes across observability, deployment safety, data recovery, security, architecture, and ownership, with the first concrete fix for your weakest areas.
- [About](https://restart.ng/about): Restart Inc. is an engineering firm built on senior ownership, production discipline, and scoped delivery — not open-ended retainers.
- [Case Studies](https://restart.ng/case-studies): Verified outcomes from Restart Inc. engagements — private cloud migrations, AI engineering, and commerce infrastructure, with the starting constraint and the production result.
- [Insights](https://restart.ng/insights): Practical perspectives on architecture, operations, AI, cloud infrastructure, and the decisions that determine whether a system holds up under pressure.
- [Contact](https://restart.ng/contact): Tell Restart Inc. what you're building and where it's stuck. We reply quickly with whether the timing and fit make sense.
- [Start a Project](https://restart.ng/start-project): Scope your build with Restart Inc. — tell us what you're building, where the constraint sits, and what decision you need to make next.
- [Privacy Policy](https://restart.ng/privacy): How Restart Inc. collects, uses, shares, and protects personal data, and the rights you have under the Nigeria Data Protection Act 2023.
- [Terms of Service](https://restart.ng/terms): The terms governing use of Restart Inc.'s websites, client console, and engineering services under Nigerian law.
- [Careers](https://restart.ng/careers): Work at Restart Inc. — senior engineering ownership, scoped delivery, and production discipline. Open roles in platform, AI systems, and product engineering.

## Optional
- [Full text](https://restart.ng/llms-full.txt): Complete case studies and published articles in one file.